Knows your store
Scout knows your store. Live.
Today's price, today's stock, today's order status. Looked up in your store the moment a customer asks.
14-day free trial · Connects to your store in minutes
Change the product. Read the reply.
Products /
Prestige Steel Kadai 28cm
ActiveEvery answer, looked up live.
Finds the exact item.
By description, size, colour or budget, from the whole catalogue.
Nothing to keep in step.
- 01New products.Live as you save them.
- 02Price changes.In the very next answer.
- 03Restocks.Per size, colour and variant.
- 04Order updates.As your store receives them.
- 05Team answers.Saved once, then Scout's to give.
- 06Any catalogue size.Searched whole, on every question.
Live on your store in three steps.
Start free trial- 1
Connect your Shopify store.
One click. Catalogue, stock and orders sync over.
- 2
Add your policies.
Shipping, returns and COD, in your own words.
- 3
Scout goes live.
Live store data from the first chat.
Questions, answered.
Do I need to train Scout on my store?
No. Scout reads your store live, so there is nothing to train or re-upload. Connect your store and Scout uses your current products, prices, stock and orders from the first message.
What happens when I change a price or restock a product?
The change reaches Scout as soon as you save it in your store. The next customer who asks gets the new price or stock.
Does it work with a big catalogue?
Yes. Scout searches the whole catalogue on every question, whatever its size.
Will Scout recommend products that are out of stock?
No. Scout checks stock per variant and recommends only what customers can buy right now.
Where does Scout get shipping and return answers from?
From the store policies you add, plus answers your team saves to Scout's knowledge. Scout follows them word for word.
What if a customer asks something Scout doesn't know?
Scout asks your team, then answers the customer once you reply. With one tick, that answer becomes part of Scout’s knowledge.
Is my store data safe?
Your data stays in your DmScout account and is used only to answer your customers.
Your store, answered live.
Connect your store and Scout answers your next customer with today's prices and stock.
Start free trial14-day free trial · Connects to your store in minutes