DmScoutSegments that update themselves.
Built from order history and chat intent, not a spreadsheet.
Kavya N.
One profile, every channel
WhatsApp
- Segment: VIP · updated from her last order
- Last order 12 days ago · Coimbatore
- WhatsApp opt-in: yes
WhatsApp marketing
Campaigns people actually reply to.
DmScout turns your customer list into segmented WhatsApp campaigns. Every reply lands in a conversation that can close the order.
14-day free trial · No credit card needed
Hi Kavya, our festive collection is live. Kundan Choker Set · ₹2,499 · Checkout →
Broadcast · VIP segmentis the choker available in green?
Yes, green is in stock at ₹2,499. Want the checkout link for green?
From customer list to paid order.
Broadcasts to the right segment.
Scheduled, with product cards and links straight to checkout.
- Fri 6:00 PMBroadcast scheduled: festive collection, VIP segment.
- Sat 10:00 AMSent with product cards and checkout links.
- Sat 10:02 AMDelivery, reads and replies show up live.
- Sat 10:05 AMKavya replies: "is the choker available in green?" Scout answers.
Cart recovery that talks.
Scout asks what held the buyer back, then answers it.
Hi Rohan, the Brass Diya Set is still in your cart. Anything holding you back?
are they solid brass?
Yes, solid brass, 4 diyas in the set. Brass Diya Set · ₹1,180 · Back to checkout →
Templates approved before the drop.
Managed in-app, with the Meta quality rating on each one.
Hi {{name}}, our {{collection}} is live. Shop the collection →
Marketing template · Approved · Quality: HighHi Kavya, our festive collection is live. Shop the collection →
Live previewWhat each campaign comes with.
- Segments by behaviour.VIPs, cart abandoners, first-time buyers and lapsed customers.
- Timed cart nudges.Abandoned-cart messages, timed per segment.
- Opt-in tracked.Per contact, per channel.
- Win-back sequences.For customers who have gone quiet.
- Campaign reporting.Delivery, replies and revenue per campaign.
- Reusable templates.Across campaigns and automated journeys.
Four steps to your first campaign.
Start free trial- 1
Connect your Shopify store.
Segments build themselves from your order data.
- 2
Pick a segment.
Filter by value, recency, product, city or channel.
- 3
Choose an approved template.
Fill the variables and check the live preview.
- 4
Schedule the broadcast.
Replies land in a conversation Scout can close.
Questions, answered.
What does DmScout do for marketing?
It turns your customer list into segmented WhatsApp campaigns. Every reply lands in a conversation that can close the order.
How are segments built?
From order history and chat intent. VIPs, cart abandoners, first-time buyers and lapsed customers update on their own, and you can filter by value, recency, product, city or channel.
Can I schedule a WhatsApp broadcast?
Yes. Schedule a broadcast to a segment with product cards and links to checkout, then watch delivery, read and reply reporting live.
How does cart recovery work?
Scout sends a timed nudge, asks what held the buyer back, answers the objection in the chat and sends them back to checkout.
How are WhatsApp templates managed?
Utility and marketing templates sit in a library in the app, with variables, a live preview and the Meta quality rating for each one.
Does DmScout track opt-ins?
Yes. Opt-in status is tracked per contact, per channel.
Your next drop, sent where it gets seen.
Connect your store and send your first segmented WhatsApp campaign.
Start free trial14-day free trial · No credit card needed