AI chatbot for WhatsApp Business

Your WhatsApp sells while you sleep.

Scout replies in seconds, shows the right products and sends the checkout link. All on your own WhatsApp Business number.

Start free trial

14-day free trial · Official WhatsApp Business API · Keep your Business app

Your storeScout · replies in secondsWhatsApp

Hi, do you have the cotton anarkali in M? Need it for a wedding on the 12th

Yes. Here are 3 cotton anarkalis in M, all in stock and delivered before the 12th:

the first one

Lovely choice. Here's your checkout link for the Indigo Block Print Anarkali (M), ₹2,349. Complete your order

Sent by Scout

Indigo Block Print₹2,349View

Mustard Chanderi₹2,899View

Rose Mul Cotton₹1,999View

Answers, sells, follows up. On your own number.

Answers and sells.

Product cards with photos and View buttons, then the checkout link.

Your storeScout · replies in secondsWhatsApp

suggest a sunscreen for oily skin, under 600

Here are 3 matte sunscreens for oily skin, all under ₹600:

2 of the aqua gel

Done. 2 × Aqua Gel SPF 50 = ₹898. Here's your checkout link. Complete your order

Aqua Gel SPF 50₹449View

Matte Fluid SPF 50₹549View

Oil-Free Tint SPF 40₹590View

Keep your Business app.

Same number, same app. Reply from your phone and Scout pauses.

Your storeScout · replies in secondsWhatsApp

The 20,000 mAh power bank is ₹1,899, in stock.

Rahul, I'll give you ₹100 off, call me

You replied from your phone · Scout paused on this chat

Order updates on WhatsApp.

Confirmed, shipped and delivered, sent with your approved templates.

What happens

Mon 2:10 PMOrder confirmed: Hi Arjun, your order #5127 for Brass Diya Set (pack of 4) is confirmed. Total ₹1,180.
Tue 6:45 PMShipped: Your order #5127 is on its way. [Track shipment]
Thu 11:20 AMDelivered: Your order #5127 has been delivered. Enjoy!
Replycan I order 4 more for my sister? → Scout: Of course! Same Brass Diya Set, pack of 4, ₹1,180. Here’s your link.

Beats the 24-hour window.

Quiet buyers hear back before WhatsApp's 24-hour window closes.

What happens

10:12 AMKavya: is the silver anklet available in 10 inch?
10:12 AMScout: Yes, 10 inch is in stock at ₹1,450.
7:30 PMScout: Hi Kavya, the 10 inch silver anklet is still in stock. Want me to keep it for you with a checkout link?
7:34 PMKavya: yes pls

One tap to step in.

Scout hands over with a summary. Up to 10 teammates, one number.

Needs your teamNeeds a person

Imran K.

Scout’s summaryWants 30 steel water bottles for a corporate gift order. Asked for logo printing and a GST invoice.

ReplyHand back to Scout

Every message answered. Sundays and festival rush too.

Finds the right product.By description, colour, size, occasion and budget.
Checks the exact variant.Live stock for the size, colour or model asked about.
Builds the order.Created in your store, paid on your own checkout.
Finds the right product.By description, colour, size, occasion and budget.
Checks the exact variant.Live stock for the size, colour or model asked about.
Builds the order.Created in your store, paid on your own checkout.
Finds the right product.By description, colour, size, occasion and budget.
Checks the exact variant.Live stock for the size, colour or model asked about.
Builds the order.Created in your store, paid on your own checkout.
Finds the right product.By description, colour, size, occasion and budget.
Checks the exact variant.Live stock for the size, colour or model asked about.
Builds the order.Created in your store, paid on your own checkout.

Quotes your offers.Lists active discounts and checks a coupon code before quoting it.
Tracks the order.Live status and tracking link, once the order is confirmed as theirs.
Remembers every customer.Past orders, notes and tags, across WhatsApp, Instagram and your website.
Quotes your offers.Lists active discounts and checks a coupon code before quoting it.
Tracks the order.Live status and tracking link, once the order is confirmed as theirs.
Remembers every customer.Past orders, notes and tags, across WhatsApp, Instagram and your website.
Quotes your offers.Lists active discounts and checks a coupon code before quoting it.
Tracks the order.Live status and tracking link, once the order is confirmed as theirs.
Remembers every customer.Past orders, notes and tags, across WhatsApp, Instagram and your website.
Quotes your offers.Lists active discounts and checks a coupon code before quoting it.
Tracks the order.Live status and tracking link, once the order is confirmed as theirs.
Remembers every customer.Past orders, notes and tags, across WhatsApp, Instagram and your website.

Auto reply sends a greeting. Scout sends the answer.

	Business app auto reply	Scout on WhatsApp
What it sends	One fixed greeting or away message	A real answer to what the customer asked
Stock questions	Waits for your team	Live stock from your store
Showing products	Your team forwards photos one by one	Product cards and carousels
Taking the order	Address and payment collected by hand	Checkout link in the chat
After the 24-hour window	Nothing	Follow-up before it closes, templates after
Repeat customers	Treated like strangers	Past orders, notes and tags on hand

What Scout sells. In your category.

Home & kitchen

“Need a pressure cooker for 4 people, induction”

3 induction-ready cookers in stock, then the checkout link.

Fashion & ethnic wear

“Do you have this saree in green?”

Checks the green variant. If sold out, offers the closest colours.

Beauty & personal care

“Which face wash for dry skin?”

Two options matched to dry skin, with prices.

Jewellery & accessories

“Gift for my wife, under ₹3,000”

A carousel of in-stock pieces under ₹3,000.

Electronics & gadgets

“Is this earbuds model compatible with iPhone?”

Answered from your listing's specs, then the checkout link.

Food, health & wellness

“Is the millet mix sugar-free?”

Reads your listed ingredients and shares pack sizes in stock.

Live on your number. In four steps.

Start free trial

1
Connect your WhatsApp number.
Official WhatsApp Business API, or the number in your Business app.
2
Connect your store.
Scout knows your products, stock, offers and orders.
3
Add your store policies.
Shipping, returns and COD, in your own words.
4
Turn Scout on.
Scout replies to every new WhatsApp message.

Questions, answered.

How do I automate replies on WhatsApp Business?

Connect your WhatsApp number and your store to DmScout and turn Scout on. Scout replies to every new message with real answers: prices, stock, offers, shipping and order status.

Can I use the WhatsApp Business app and the API on the same number?

Yes. Connect the number from your WhatsApp Business app and keep using the app. Chats stay in sync both ways, and Scout pauses on a chat when you reply from your phone.

What is the difference between the WhatsApp Business app and the WhatsApp Business API?

The app is for one phone and a few people replying by hand. The API lets software like Scout reply, send templates and share one number across a team.

Is the WhatsApp Business API free?

Meta bills your own WhatsApp Business account for template messages, and DmScout doesn't resell them. As of September 2026, replies inside the 24-hour window are free from Meta in India.

How does a WhatsApp AI chatbot work?

Scout reads the message, looks up your products, stock, offers or the order, and replies with the answer, product cards or a checkout link. It follows the conversation, so "the second one" makes sense.

Can Scout take orders on WhatsApp?

Yes. Scout creates the order in your store with the customer's items and address, and sends a checkout link in the chat. The customer pays on your own checkout.

What happens after the 24-hour window closes?

Scout follows up with interested customers before it closes. After that, your team sends an approved template from the inbox, and Scout carries on once the customer replies.

Can my team reply on the same WhatsApp number?

Yes. Up to 10 teammates reply from the DmScout inbox or the iOS and Android app. Any teammate can take over a chat from Scout with one tap.

Your WhatsApp, selling tonight.

Connect your number and your store. Scout answers your next customer in seconds.

Start free trial

14-day free trial · Official WhatsApp Business API · Keep your Business app

Keep reading

Your WhatsApp sells while you sleep.

Answers, sells, follows up. On your own number.

Answers and sells.

Keep your Business app.

Order updates on WhatsApp.

Beats the 24-hour window.

One tap to step in.

Every message answered. Sundays and festival rush too.

Auto reply sends a greeting. Scout sends the answer.

What Scout sells. In your category.

Home & kitchen

Fashion & ethnic wear

Beauty & personal care

Jewellery & accessories

Electronics & gadgets

Food, health & wellness

Live on your number. In four steps.

Connect your WhatsApp number.

Connect your store.

Add your store policies.

Turn Scout on.

Questions, answered.

Your WhatsApp, selling tonight.