DmScoutDmScout

AI sales agent

Make every conversation a checkout.

Scout answers price, size and stock questions as they land, recommends the right product, builds the cart and closes the order.

14-day free trial · No credit card needed

Your storeScout · replies in secondsWhatsApp
price of the block-print kurta set? is M available?
It is ₹1,899 and M is in stock. Block-Print Kurta Set · M · ₹1,899 · Checkout →
can I pay cash on delivery?
Yes. Share your address and pin code and I will confirm your COD order.

What the sales agent runs on.

Replies in seconds.

To story replies, comments and DMs.

Intent scored.

High, medium or low, so your team works the hot ones.

One profile per shopper.

Across Instagram and WhatsApp.

COD, confirmed first.

Cuts fake and RTO orders.

Lead inbox.

Every comment and DM captured, scored and assigned.

Scout resumes the chat.

Once your teammate is done.

From first message to confirmed order.

01

Every message, a lead.

Scout reads the intent, tags it and opens the conversation.

Unanswered
  • @riya.stylesInstagram commentprice?Replied · High intent
  • NikhilInstagram story replyis this still available?Replied · High intent
  • Divya M.WhatsAppdo you have this in M?Replied · Medium intent
  • @thehomeeditInstagram DMnice collectionReplied · Low intent
02

Recommends from your catalogue.

Live price, variants and stock, sent as a product card.

Your storeScout · replies in secondsWhatsApp
do you have the black kolhapuris in size 8?
Black is out in size 8 right now. These two are in stock in your size:
Tan Kolhapuri · Size 8₹1,299View
Maroon Kolhapuri · Size 8₹1,349View
03

Orders closed in chat.

Address, pin code and COD confirmed. The order lands in your store.

Your storeScout · replies in secondsWhatsApp
I will take the tan one, COD
Please share your delivery address and pin code.
14 Lake View Road, Indiranagar, Bengaluru 560038. yes, confirm COD
Confirmed. 1 × Tan Kolhapuri, ₹1,299, cash on delivery.
Order created in your store
04

Your team, where it counts.

Bulk deals, custom requests and unhappy buyers, with the full conversation.

Needs your teamNeeds a person

Farhan A.

WhatsApp
Scout’s summaryWants 40 cotton kurtas for an office event and asked for a bulk discount. Chat history and cart attached.
ReplyHand back to Scout

Connect once. Scout starts selling.

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  1. 1

    Connect your Shopify store.

    Products, variants, stock and price stay live.

  2. 2

    Connect your channels.

    Instagram, WhatsApp and your storefront widget.

  3. 3

    Scout takes the chats.

    Cart, address and COD confirmation inside the thread.

  4. 4

    Your team gets the hand-overs.

    One tap to a person, with full context carried over.

Questions, answered.

What does the AI sales agent do?

Scout answers price, size and stock questions as they arrive, recommends the right product, builds the cart and closes the order in the chat.

Which channels does Scout sell on?

Instagram, WhatsApp and your storefront widget. Scout keeps one profile per shopper across Instagram and WhatsApp.

Can Scout take COD orders?

Yes. Scout collects the address and pin code in the conversation, confirms COD and creates the order in your store when the buyer says yes.

Where do the product recommendations come from?

From your live catalogue: price, variants and stock. Scout sends a product card with a checkout link, and suggests an in-stock alternative when an item is sold out.

What does my team still handle?

Bulk deals, custom requests, discount requests and complaints. Scout hands these over with the chat history and cart, then resumes the thread once your teammate is done.

How does my team know which leads to work first?

Scout scores each conversation as high, medium or low intent, so your team works the hot ones.

Your next DM, closed in the chat.

Connect your store and Scout answers the next comment or DM.

Start free trial

14-day free trial · No credit card needed