DmScoutDmScout

Storefront chat widget

Catch the visitor about to bounce.

Add the Scout widget to your store. Every visitor gets a sales rep that knows your inventory, sizing and policies.

14-day free trial · No credit card needed

Your storeScout · replies in secondsWebsite chat
Hi, looking at the Linen Co-ord Set? Happy to help with sizing.
I usually wear M, is it true to size?
It runs a little loose, so M will fit you well. M is in stock. Shall I add it to your cart?
yes please

Looks like your store. Works on every page.

Styled to match.

Your store’s look, not a bolted-on bubble.

On every page.

Including product and cart.

Greets visitors.

Scout opens the chat on the page.

Your real policies.

Delivery and returns, quoted as they are.

No email wait.

Visitors get the answer in the chat.

History stays.

Full chat history when your team steps in.

From first doubt to checkout.

01

Answers the unasked question.

Sizing, fabric, delivery and returns, cleared up on the page.

Your storeScout · replies in secondsWebsite chat
what if it does not fit?
You can return or exchange it within 7 days of delivery. Want help picking the size?
From your returns policy
02

Only what is in stock.

In the right size, at the right price, from live inventory.

Your storeScout · replies in secondsWebsite chat
anything like this in size 9?
These two are in stock in size 9:
Tan Loafers · Size 9₹2,199View
Brown Loafers · Size 9₹2,349View
03

Adds to cart in chat.

Cross-sells from what the visitor is already viewing.

Your storeScout · replies in secondsWebsite chat
add the 3-tier tiffin
Viewing: Steel Tiffin Box
Added. The matching insulated bag is ₹349. Add that too?
ok add
Done, 2 items in your cart. Checkout · ₹1,248 →
04

Carts that come back.

A hesitating cart gets a nudge straight to checkout.

Your storeScout · replies in secondsWebsite chat
The Steel Tiffin Box is still in your cart. Checkout · ₹899 →
Cart nudge
ok, checking out now
05

Same chat, on WhatsApp.

A visitor who closes the tab picks it up there.

What happens
  1. 4:12 PMDivya asks about the tiffin box on your website.
  2. 4:15 PMShe closes the tab.
  3. 6:30 PMShe picks the same conversation up on WhatsApp.
  4. 6:31 PMNothing repeated. The full history is there.

One click to install. Then Scout sells.

Start free trial
  1. 1

    Add the Scout widget.

    One-click install on your Shopify theme.

  2. 2

    Scout greets the visitor.

    Sizing, fabric and fit questions answered on the spot.

  3. 3

    Scout recommends from live stock.

    In-stock products and variants, one click from the cart.

  4. 4

    Scout brings carts back.

    A nudge to checkout, or the same chat on WhatsApp.

Questions, answered.

How do I add Scout to my store?

Install the Scout widget on your store theme in one click. It is styled to match your store and live on every page, including product and cart.

What does the widget answer?

Sizing, fabric and fit questions, plus your real delivery and returns policy, on the page the visitor is browsing.

Can Scout add products to the cart?

Yes. Scout suggests in-stock products and variants only, cross-sells from what the visitor is viewing and adds to cart without leaving the conversation.

What happens to abandoned carts?

Scout nudges them straight to checkout.

What if the visitor leaves the site?

A visitor who closes the tab can pick the same conversation up on WhatsApp without repeating anything.

Can my team step in?

Yes, and the full chat history is kept when they do.

Every visitor, one chat from checkout.

Add the Scout widget and answer the next visitor on your store.

Start free trial

14-day free trial · No credit card needed