AI chatbot for beauty and skincare stores

The right serum for every skin. Answered from your shelf.

Scout matches skin type, concern and budget to your products, and answers ingredient questions from your labels.

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14-day free trial · Connects to your store in minutes

Your storeScout · replies in secondsInstagram

which sunscreen for oily skin, under 600?

Two gel sunscreens made for oily skin, both in stock:

2nd one has fragrance?

No, the Matte Fluid is fragrance-free per its ingredient list.

From your product page

Aqua Gel SPF 50 · 50g₹549View

Matte Fluid SPF 50 · 50ml₹499View

Matched to your catalogue. Quoted from your labels.

Matched to skin type.

Searched by skin type, concern and budget. In-stock products only.

Your storeScout · replies in secondsInstagram

serum for dark spots, dry skin, under 800

These suit dry skin and target dark spots:

Matched on skin type, concern, budget

Vitamin C 10% Serum₹699View

Niacinamide + Ceramide Serum₹649View

Ingredients, from your labels.

Paraben, sulphate and fragrance questions answered from the list you published.

Your storeScout · replies in secondsInstagram

does the face wash have sulphates or parabens?

The Gentle Foam Cleanser is sulphate-free and paraben-free. Key ingredients: glycerin, aloe, oat extract.

Quoted from your listing

Health questions, handed over.

Allergy, pregnancy and skin-condition questions reach your team with a summary.

Scout asked your teamNeeds a person

Customer

Scout’s summaryPregnancy + Retinol Night Cream (₹899) · waiting for your reply

ReplyHand back to Scout

Routines in one chat.

Matching steps from your catalogue, your combo offer, one checkout link.

Your storeScout · replies in secondsInstagram

need a full routine for dry skin

Here's a 3-step routine: Combo code GLOW15 takes 15% off.

3 items · ₹1,547 → ₹1,315 · Pay securely

Gentle Cleanser₹399View

Hyaluronic Serum₹599View

Ceramide Moisturiser₹549View

Only what your pages say. The same answer every time.

Shade questions.Answered from the shade names and undertones in your listings.
Authenticity, in your words.Your sourcing and authenticity promise, from store knowledge.
Expiry, stated once.From your listing and your expiry policy.
Shade questions.Answered from the shade names and undertones in your listings.
Authenticity, in your words.Your sourcing and authenticity promise, from store knowledge.
Expiry, stated once.From your listing and your expiry policy.
Shade questions.Answered from the shade names and undertones in your listings.
Authenticity, in your words.Your sourcing and authenticity promise, from store knowledge.
Expiry, stated once.From your listing and your expiry policy.
Shade questions.Answered from the shade names and undertones in your listings.
Authenticity, in your words.Your sourcing and authenticity promise, from store knowledge.
Expiry, stated once.From your listing and your expiry policy.

How to use it.The usage steps written in your product descriptions.
Remembers skin type.Saved as a note, so her next chat starts there.
Your boundary, followed.Written once in your words. Scout keeps to it in every chat.
How to use it.The usage steps written in your product descriptions.
Remembers skin type.Saved as a note, so her next chat starts there.
Your boundary, followed.Written once in your words. Scout keeps to it in every chat.
How to use it.The usage steps written in your product descriptions.
Remembers skin type.Saved as a note, so her next chat starts there.
Your boundary, followed.Written once in your words. Scout keeps to it in every chat.
How to use it.The usage steps written in your product descriptions.
Remembers skin type.Saved as a note, so her next chat starts there.
Your boundary, followed.Written once in your words. Scout keeps to it in every chat.

Beauty chats by hand. And with Scout.

	By hand	With Scout
"Which one for oily skin?"	Depends on who's replying	Matched from your product descriptions
Ingredient questions	Open the label, type it out	Quoted from your listing
Health or allergy questions	Answered by whoever is free	Handed to your team with a summary
Authenticity and expiry	Different answers each time	One answer, from your store knowledge
One product in the cart	One product ordered	Full routine suggested with your combo
Customer goes quiet	Forgotten	Followed up the next day

Four steps to set up. Your boundary included.

Start free trial

1
Connect your Shopify store.
Products, shades, stock and offers sync over.
2
List full product details.
Skin type, full ingredient list, shade details and usage steps.
3
Add your policies.
Authenticity, expiry, returns, COD, and which questions go to your team.
4
Connect your channels.
WhatsApp, Instagram and website chat. Scout recommends and sends the checkout link.

Questions, answered.

What is the best AI chatbot for a skincare store?

One that answers from your own product pages. Scout reads your descriptions and ingredient lists live from your store and recommends only what's in stock.

How do I sell beauty products on Instagram?

Post reels and reply to every comment and DM quickly. Scout answers "price?" comments, moves buyers into DMs and closes the sale.

Can Scout recommend products by skin type?

Scout matches skin type, concern and budget to your product descriptions and shows in-stock options. It saves the customer's skin type as a note for her next chat.

Can Scout answer ingredient questions?

Yes, from the ingredient lists and descriptions you publish in your store.

Will Scout give medical or skin-condition advice?

Scout answers only from your product information. Questions about allergies, pregnancy or skin conditions go to your team with a summary.

Can Scout help choose a shade?

Scout answers from the shade names, undertones and descriptions in your listings. Clear shade details make its answers sharper.

How does Scout answer "is this original?"

From the sourcing and authenticity promise you add to store knowledge, the same way every time.

Can Scout sell combos and gift sets?

Scout suggests matching products, shares your active offers and builds one order. Gift boxes, festive kits and routine bundles you list show up with their live stock.

Every skincare question, answered from your shelf.

Your next customer hears your products, ingredients and offers.

Start free trial

14-day free trial · Connects to your store in minutes

Keep reading

The right serum for every skin. Answered from your shelf.

Matched to your catalogue. Quoted from your labels.

Matched to skin type.

Ingredients, from your labels.

Health questions, handed over.

Routines in one chat.

Only what your pages say. The same answer every time.

Beauty chats by hand. And with Scout.

Four steps to set up. Your boundary included.

Connect your Shopify store.

List full product details.

Add your policies.

Connect your channels.

Questions, answered.

Every skincare question, answered from your shelf.