AI chatbot for food, health and wellness stores
Scout reads the ingredients and shelf life you publish, answers in seconds, and sends the checkout link.
14-day free trial · Connects to your store in minutes
Products, packs, stock and offers sync over.
Ingredients, allergens, weight, shelf life and storage instructions.
Shipping by pincode and country, freshness, returns, COD, and team-only questions.
WhatsApp, Instagram and website chat. Scout answers from your labels.
Sweetener, oil, nuts, dairy and gluten named exactly as your label lists.
From your listing, with storage and packing dates from your freshness policy.
From your shipping policy. Pincodes it doesn't cover go to your team.
Diabetes, pregnancy, medicine and condition questions go to your team.
Customer
WhatsApp| By hand | With Scout | |
|---|---|---|
| "Sugar-free?" | Find the label, type it out | Quoted from your ingredient list |
| Allergen questions | Different answers each time | Exactly what your label lists |
| Health questions | Answered by whoever is free | Handed to your team with a summary |
| "Deliver to my pincode?" | Check the courier sheet | Answered from your shipping policy |
| Festive hamper rush | Chats pile up | Every chat answered at once |
| Small first order | One pack sold | Combo or hamper suggested |
“Is the mango pickle made in sesame oil?”
Scout suggests lemon pickle and gunpowder podi in a combo.
“Are the millet cookies in stock?”
Scout suggests millet mixture for a snack box.
“Do you deliver cold-pressed oil to 560034?”
Scout suggests a second size at your bundle price.
“How long does the herbal tea stay fresh?”
Scout suggests honey and a steel infuser.
“What flavours do the protein bars come in?”
Scout suggests a mixed-flavour 6-pack.
“Can I order Diwali sweets for my office?”
Scout suggests a gift box with dry fruits for corporate orders.
List your products with clear labels, and connect WhatsApp and Instagram to DmScout. Scout answers every customer from your labels and builds the order.
Post reels, reply to every "price?" comment and DM quickly. Scout answers comments, moves buyers into DMs and sends the checkout link.
Yes, from the ingredient lists and descriptions you publish in your store.
Scout answers only from your product information. Questions about health conditions, diabetes or pregnancy go to your team with a summary.
Scout answers from the shipping policy you write, so list the pincodes you cover and your delivery times. For a pincode your policy doesn't cover, it asks your team.
From the shelf life on your listing and the freshness policy you add to store knowledge.
Yes. Add your international rates and what you can ship, and Scout answers buyers abroad at any hour.
Yes. Scout suggests your hampers and combos, shares your active offers and builds one order.
Your next "is this sugar-free?" is answered from your own label.
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DmScout