DmScoutAI auto reply for Instagram DMs and comments
Every "price?" on Instagram, turned into a sale.
Scout replies to comments and DMs in seconds, moves interested commenters into DMs and sends the checkout link.
14-day free trial · Works with your Instagram business account
Every Instagram moment. Handled for you.
Knows which post.
"DM me" and "details pls" get the product they commented on.
Shows similar products.
A carousel of in-stock products from your catalogue.
Quotes your offers.
Active discounts, and whether their coupon code works.
Tracks the order.
After the customer confirms the order number and checkout email or phone.
Mentions in one inbox.
Mentions of your account arrive beside your DMs.
Hands over with a summary.
Chats that need a person reach your team.
Comments answered. DMs that sell.
Comment answered, DM sent.
Any wording about price, stock or delivery. Spam is skipped.
- priya_kCommentprice?Replied + DM sent
- rohan.fitsCommentavailable in XL?Replied + DM sent
- ananya.sComment😍😍 so prettyNo reply needed
- follow4follow_99Commentcheck my page!!Skipped (spam)
- meera.homeCommentdelivery to Kochi?Replied + DM sent
Knows your catalogue.
Searches by description, size, colour and budget. Stock checked per variant.
Paid in the same chat.
Scout builds the order and sends the checkout link in the DM.
Commenters become leads.
See which posts bring buyers and who is still to order.
- @priya_kKundan Jhumka Set reelprice?Converted
- @rohan.fitsLinen Shirts postavailable in XL?DM sent
- @meera.homeCushion Covers reeldelivery to Kochi?Converted
- @tanvi.rSerum launch postfor oily skin?DM sent
Moves to WhatsApp.
History carries over. Switch it off to keep buyers on Instagram.
Keyword tools send one message. Scout holds the conversation.
| Keyword comment-to-DM tool | Scout | |
|---|---|---|
| What starts a reply | A comment with your exact keyword | Any comment about price, stock or delivery |
| The DM it sends | The same message to everyone | An answer to what that person asked |
| Follow-up questions | Stops after the first message | Carries on the conversation |
| Product and stock | Whatever you typed in the message | Live from your store |
| Taking the order | Link to your website | Checkout link in the DM |
| Buyers who go quiet | Forgotten | Followed up while still interested |
What Instagram buyers ask. In your category.
Home & kitchen
“Price of the steel lunch box?”
A public reply, then price, sizes and checkout link by DM.
Fashion & ethnic wear
“Available in XL?”
Checks XL and DMs the card, or the closest size in stock.
Beauty & personal care
“Is this good for oily skin?”
Answered by DM from your product description.
Jewellery & accessories
“Gold or silver plated?”
Quotes the material from your listing and confirms COD.
Electronics & gadgets
“Does it work with Android?”
Answered from the specs, with the product card.
Food, health & wellness
“Is this vegan?”
Reads your ingredients and DMs the pack sizes in stock.
Live on Instagram. In four steps.
Start free trial- 1
Connect your Instagram business account.
DMs and comments arrive in the DmScout inbox.
- 2
Connect your Shopify store.
Scout knows your products, stock, offers and orders.
- 3
Turn on comment replies.
Buyer comments get a public reply and the details by DM.
- 4
Scout sells in the DM.
Follow-up questions, products and the checkout link.
Questions, answered.
How do I auto reply to Instagram DMs?
Connect your Instagram business account and your store to DmScout and turn Scout on. Every new DM gets a real answer, with products, prices and stock from your store.
How do I automatically reply to Instagram comments with a DM?
Turn on comment replies in DmScout. Scout replies to comments like "price?" under your posts and sends the details to that person in a DM, which carries on as a normal chat.
Is there an auto reply on Instagram for business accounts?
Instagram offers saved replies you send by hand. DmScout connects to your business account through Meta's official API, so Scout replies to DMs and comments for you, any hour of the day.
Which Instagram accounts work with DmScout?
An Instagram professional account, business or creator. Connect it once, and DMs, comments and mentions arrive in the DmScout inbox.
Will Scout reply to spam comments?
No. Scout reads each comment first, skips spam and comments that need no reply, such as emojis, and replies to the ones from buyers.
Can customers order from an Instagram DM?
Yes. Scout creates the order in your store and sends a checkout link in the DM. The customer pays on your own checkout, and the order shows up in your store admin.
Can Scout move an Instagram chat to WhatsApp?
Yes, when the customer wants order updates or needs to send a photo. The chat carries over with its history. You can switch this off to keep buyers on Instagram.
Can my team read and reply to Instagram DMs in DmScout?
Yes. Instagram DMs sit in the same inbox as WhatsApp and website chats, on the web and in the iOS and Android app. Any teammate can take over a chat with one tap.
Every comment, a customer.
Connect Instagram and your store. Scout replies to your next "price?" in seconds.
Start free trial14-day free trial · Works with your Instagram business account
Ssneha.designs: price?
Syourstore: Sent you the details in DM.