DmScoutAnswered in their daytime.
Their 6pm is your 3am. Scout replies either way.
- Kuala Lumpur 11:20 AManswered · 4s
- Amsterdam 9:40 PManswered · 4s
- New Jersey 6:00 PManswered · 4s
- London 8:15 PManswered · 4s
- Dubai 7:30 PManswered · 4s
Sell internationally from India
Buyers abroad. Answered in their timezone.
Their afternoon is your 3am. Scout answers buyers abroad with the product, your shipping rates and a checkout link.
14-day free trial · Live on your store tonight
hi, do you ship the brass pooja thali set to the USA? how much?
Chennai 3:30 AM · New Jersey 6:00 PMYes, we ship to the USA! The thali set is ₹2,899. Shipping to the USA is ₹2,400 and takes 8–12 days.
ok, send the link
Shipping added at checkout · Pay securely
Answered in 4s · your team was asleepBrass Pooja Thali Set₹2,899View
Answered in their day, with your rates.
Your rates, quoted exactly.
By country or by weight, with delivery times for each.
shipping to Manchester?
Shipping to the UK is ₹2,100 and takes 7–12 days. Any customs duty is paid on delivery.
USA ₹2,400 · UK ₹2,100 · UAE ₹1,300 · Malaysia ₹1,600Unpriced country, handled.
Scout asks your team, keeps the customer posted, and saves the answer.
Farah
Toronto, CanadaScout’s summaryWants 2 cast iron kadais, about 6 kg. What's our shipping to Canada?
Reply: ₹3,800, 10–14 daysSaved to Scout's knowledge
Question to checkout.
Product, shipping quote and secure checkout link in one chat.
2 silk sarees for Diwali, the maroon one and the green one
Both in stock! Shipping to the UAE is ₹1,300. Here's your order: Shipping added at checkout · Pay securely
Paid · Order #9021 · Dubai 8:05 PM · Chennai 9:35 PM2 × Silk Saree₹9,800View
Buyers abroad ask. Scout answers.
- Countries you ship to.As you have listed them.
- Customs and duties.Your duties policy, in your words.
- Live stock.So they don't pay for something that isn't there.
- Paying by card.A checkout link using your store's payment setup.
- A gift sent home.A domestic order to family in India, with your normal delivery.
- Festival orders.Placed before the shipping cut-off.
Across timezones, by hand or with Scout.
| Your team replying | With Scout | |
|---|---|---|
| Chat arrives at 2am your time | Answered the next morning | Answered in seconds |
| "How much to ship?" | Courier looked up, reply hours later | Your rates, in the first reply |
| Each back-and-forth | A day across timezones | Minutes |
| A country you haven't priced | Customer waits without a word | Team asked, customer kept updated |
| Your answer to that country | Typed again next time | Saved for the next buyer |
| Paying | Bank details and screenshots | Secure checkout link |
Overseas questions, in your category.
Home & kitchen
“How much to ship a 6 kg kadai to the USA?”
Your rate for that weight and country.
Fashion & ethnic wear
“Will it reach London before Diwali?”
Your delivery time to the UK.
Beauty & personal care
“Can you ship oils and liquids to Malaysia?”
From your international policy. If it isn't covered, Scout asks your team.
Jewellery & accessories
“Is shipping to Dubai insured?”
From your international policy, in your words.
Electronics & gadgets
“Does it work on 110V?”
Answered from your product details.
Food, health & wellness
“Can you ship spices to the Netherlands?”
The countries you ship to, as you have listed them.
Set your rates once. Sell at any hour.
Start free trial- 1
Connect your Shopify store.
With shipping zones and rates set for the countries you ship to.
- 2
Connect your channels.
Your WhatsApp Business number, Instagram and website chat.
- 3
Write your rates down.
By country or weight, with delivery times and who pays duties.
- 4
Turn Scout on.
Buyers abroad get answers and checkout links at any hour.
Questions, answered.
How do I sell internationally from India?
List the countries you ship to, set your rates, and make sure buyers abroad get answers during their day. Scout replies to them, quotes your rates and sends a checkout link.
How much does international shipping cost from India?
It depends on your courier, the parcel weight and the country. Scout quotes whatever rates you give it, so every buyer gets the same answer.
Can Scout calculate shipping charges on its own?
Scout quotes your rates, as you've written them. For a country or weight you haven't priced, it asks your team and keeps the customer updated.
How do I deal with international customers across timezones?
Reply during their day, not yours. Scout answers every chat at any hour, and passes the few that need a person to your team with a summary.
Can international customers pay through the chat?
Scout sends a secure checkout link. Which payment methods work abroad depends on your store's payment setup.
Can Scout answer customs and duties questions?
Yes, from the duties policy you've written. If you haven't covered it, Scout asks your team.
Can a customer abroad order for family in India?
Yes. Scout builds the order with the Indian delivery address, and your normal domestic shipping applies.
Does Scout work on Instagram for buyers abroad?
Yes. Scout answers Instagram DMs and comments, WhatsApp and your website chat, wherever the buyer is.
Their daytime, your sale.
Connect your store tonight. Scout answers your next buyer abroad in seconds.
Start free trial14-day free trial · Live on your store tonight