DmScoutDmScout

AI product recommendations for big catalogues

Thousands of products. The right one, in seconds.

Customers describe what they want. Scout searches your whole catalogue and sends what's in stock as product cards.

14-day free trial · Live on your store tonight

Your storeScout · replies in secondsWhatsApp
need a steel water bottle for school, under ₹600, something kids like
Here are 3 in stock, all leak-proof:
Searched your whole catalogue
The first one keeps water cold for 6 hours. The third has a flip sipper for little ones.
1st one in blue 👍
Kids Steel Bottle 500ml · Blue₹449View
Insulated Bottle 450ml · Pink₹549View
Sipper Bottle 600ml · Green₹399View

From a loose description to the right product.

01 / 04

Describe it. Scout finds it.

Type, colour, size and budget, with spelling mistakes fixed first.

Your storeScout · replies in secondsWhatsApp
red cotton kurti XL below 1000
Type: kurti · Colour: red · Size: XL · Budget: under ₹1,000
Red cotton kurti₹749View
Red cotton kurti₹899View
Red cotton kurti₹949View

What customers look for, in your category.

Home & kitchen

“Glass storage jars set under ₹800”

In-stock sets filtered to that budget.

Fashion & ethnic wear

“Men's cotton kurta, 42 size”

Cotton kurtas with that size in stock.

Beauty & personal care

“Sunscreen for oily skin”

The few that fit best, as product cards.

Jewellery & accessories

“Oxidised jhumkas, light weight”

Matching jhumkas, with weight from the product details.

Electronics & gadgets

“Earbuds under ₹2,000 with good mic”

Two to five options in budget, and how they differ.

Food, health & wellness

“Sugar-free sweets for Diwali gifting”

Only what's in stock, with image, price and a View button.

Product questions, answered from your catalogue.

  1. 01Any other colour.The next set of options, without starting over.
  2. 02Which one is better.Two or three options compared, the difference in one line.
  3. 03What goes with it.The matching lid, blouse piece, refill or case.
  4. 04When it is sold out.Scout suggests the closest in-stock alternative.
  5. 05Then the order.A secure payment link once the customer decides.
  6. 06A detail you never wrote.Scout asks your team, then saves the answer.

Your team searching, or Scout.

Your team searchingWith Scout
"Something for a small kitchen"Depends on who remembers whatMatching products in seconds
Spelling mistakes and loose wordsSearch misses themCorrected before the search
Stock checkEach variant checked by handOnly in-stock items shown
Sending optionsScreenshots, one by oneProduct cards with price and View button
"Any other colour?"Start the search againNext options in the same chat
Knowledge of the catalogueLives in one person's headYour whole catalogue, in every chat

Connect your catalogue. Scout does the searching.

Start free trial
  1. 1

    Connect your Shopify store.

    Your products, variants, prices and stock come across.

  2. 2

    Connect your channels.

    Your WhatsApp Business number, plus Instagram and website chat.

  3. 3

    Add the missing details.

    Sizing advice, care instructions and warranty process your pages don't cover.

  4. 4

    Turn Scout on.

    Customers describe what they want. Scout replies with product cards.

Questions, answered.

How do I recommend products to customers on WhatsApp?

Connect your store and WhatsApp Business number to DmScout. When a customer describes what they want, Scout searches your catalogue and sends two to five matching product cards.

What is a product recommendation chatbot?

A chat assistant that suggests products based on what the customer asks for. Scout searches your live catalogue, compares options, answers product questions and builds the order.

How many products can Scout search?

Scout searches your catalogue on each question, so size isn't a limit.

Does Scout recommend out-of-stock products?

No. Scout shows in-stock items by default, and suggests the closest in-stock alternative when the one they want is sold out.

Can Scout answer detailed questions about one product?

Yes. Scout reads the full product description and answers from it: dimensions, material, capacity, wattage, warranty and what's in the box.

Is Scout an AI shopping assistant?

Yes. Scout helps customers find, compare and buy products in the chat, on WhatsApp, Instagram and your website.

What if a product detail isn't on my product page?

Scout asks your team in a private note, tells the customer it's checking, and saves your answer for the next customer who asks.

Is there a free trial?

Yes. Every plan starts with a 14-day free trial.

Your whole catalogue. In every chat.

Connect your store and Scout finds the right product for your next customer.

Start free trial

14-day free trial · Live on your store tonight